PoojaPaath Privacy Policy

Effective date: August 9, 2026
Last updated: August 9, 2026

PoojaPaath (“PoojaPaath,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit www.poojapaath.ca, make a purchase, contact us, visit our physical location, interact with our advertisements, or otherwise use our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with PoojaPaath and may include:

Information you provide directly

Name
Billing and shipping addresses
Email address
Telephone or WhatsApp number
Account login information
Products ordered and purchase history
Product reviews, survey responses, and customer-service communications
Information provided when entering a promotion, subscribing to marketing communications, or contacting us
Any other information you voluntarily provide

Payment information

When you make a purchase, your payment information is collected and processed by our authorized payment service providers. PoojaPaath generally does not directly store complete credit or debit card numbers.

Information collected automatically

When you visit our website, we and our service providers may automatically collect information such as:

IP address
Browser and device type
Operating system
Device identifiers
Website pages viewed
Products viewed or added to your cart
Referring website or advertisement
Date and time of your visit
Approximate location
Cookie and similar technology information
Your interactions with our website, emails, and advertisements

Information received from third parties

We may receive information from companies that help us operate our business, including Shopify, payment processors, shipping companies, analytics providers, advertising partners, social media platforms, and fraud-prevention services.

2. How We Use Personal Information

We may use personal information to:

Process, fulfill, and deliver orders
Process payments, returns, exchanges, and refunds
Create and manage customer accounts
Provide customer service and respond to inquiries
Send order confirmations, delivery updates, and important service messages
Communicate through email, telephone, SMS, or WhatsApp when permitted
Personalize your shopping experience and recommend relevant products
Provide promotional offers and marketing communications with your consent, where required
Measure website traffic and understand how customers use our services
Improve our website, products, customer service, and marketing
Detect, investigate, and prevent fraud, misuse, security incidents, and illegal activity
Protect our customers, business, property, and legal rights
Comply with applicable laws, tax requirements, court orders, and regulatory obligations
Establish, exercise, or defend legal claims

We use personal information only for appropriate business or legal purposes and obtain consent where required by applicable law.

3. Cookies and Similar Technologies

PoojaPaath and our service providers use cookies, pixels, tags, web beacons, local storage, and similar technologies to:

Keep the website functioning properly
Remember your preferences and shopping cart
Maintain account and checkout sessions
Understand website traffic and performance
Measure advertising effectiveness
Personalize content and advertisements
Prevent fraud and improve security

Some cookies are necessary for the website to operate. Other cookies, including analytics and advertising cookies, may be optional depending on applicable law.

You may manage cookies through your browser settings or any cookie-management tool available on our website. Blocking certain cookies may affect website functionality, checkout, saved preferences, or other services.

4. How We Disclose Personal Information

We may disclose personal information to trusted third parties that help us operate PoojaPaath, including:

Shopify and other website-hosting or e-commerce providers
Payment processors and financial institutions
Shipping, courier, fulfillment, and delivery companies
Cloud-storage and information-technology providers
Customer-support and communications providers
Email, SMS, and WhatsApp service providers
Analytics and website-performance providers
Advertising, marketing, and social media partners
Accountants, insurers, legal advisers, and other professional advisers
Fraud-prevention and cybersecurity providers
Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law

These providers may process personal information only as necessary to perform services for us or as otherwise permitted by law and their applicable privacy terms.

We may also disclose information as part of a merger, financing, restructuring, sale, transfer, or proposed transaction involving all or part of our business. Where required, we will take appropriate steps to protect personal information during such a transaction.

We do not disclose personal information to unrelated third parties merely for them to use for their own independent purposes, except with your consent or as permitted by law.

5. Targeted Advertising and U.S. State Privacy Rights

We collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may disclose this personal information to third parties, including advertising partners, to show you advertisements on other websites that may be more relevant to your interests and for the other purposes described in this Privacy Policy.

The disclosure of personal information for targeted advertising based on your interactions across different websites may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.

Depending on where you live, you may have the right to opt out of these activities. You may submit an opt-out request by:

Using any “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar link available on our website;
Adjusting your cookie preferences, where available; or
Contacting us at contact@poojapaath.ca.

If you visit our website with a recognized Global Privacy Control (GPC) opt-out preference signal enabled, we will treat the signal where legally required as a request to opt out of activities that may be considered a sale or sharing of personal information or targeted advertising for the browser and device used to visit our website.

Because a GPC signal is generally linked to a particular browser and device, you may need to enable it separately on each browser and device you use. We may request additional information if necessary to process an account-level request.

We will not discriminate against you for exercising an applicable privacy right.

6. Marketing Communications

Where permitted by law, we may send you information about PoojaPaath products, promotions, festivals, services, or events.

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message. You may opt out of SMS or other electronic marketing by following the instructions in the communication or contacting us.

Even if you unsubscribe from marketing, we may continue sending non-promotional communications concerning your orders, account, transactions, security, or customer-service requests.

7. Consent and Canadian Privacy Rights

PoojaPaath operates in Canada and handles personal information in accordance with applicable Canadian privacy laws, which may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Depending on the law that applies, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent to certain uses of your information
Ask questions about how your information is collected, used, or disclosed
Request information about organizations to which your information has been disclosed, where required
Submit a complaint about our privacy practices

Consent may be withdrawn subject to legal, contractual, and operational restrictions. Withdrawing consent may prevent us from providing certain products or services—for example, we cannot deliver an online order without the required delivery information.

To exercise a privacy right, contact us using the information in Section 15. We may need to verify your identity before completing your request.

8. Additional Privacy Rights

Depending on your place of residence, you may also have rights to:

Know or confirm whether we process your personal information
Obtain a copy of certain personal information
Correct inaccurate information
Request deletion of eligible information
Restrict or object to certain processing
Opt out of targeted advertising, sales, or sharing
Request data portability
Appeal a decision concerning a privacy request

These rights are subject to applicable exceptions. For example, we may retain information needed to complete a transaction, comply with tax or legal obligations, prevent fraud, resolve disputes, or enforce agreements.

Authorized agents may submit requests where permitted by law. We may require proof of authorization and identity verification.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

Provide products and services
Maintain business and transaction records
Meet tax, accounting, legal, and regulatory requirements
Resolve disputes
Prevent fraud and misuse
Enforce our agreements
Protect our legal rights

The retention period depends on the nature of the information, why it was collected, legal requirements, and the sensitivity of the information. When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it where reasonably practicable.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials and should contact us promptly if you suspect unauthorized access to your account.

11. International Processing and Transfers

PoojaPaath is based in Canada, but some service providers may process or store personal information in Canada, the United States, India, or other jurisdictions.

When personal information is processed outside your province or country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with local law.

Where required, we use appropriate contractual, organizational, or other safeguards for international transfers.

12. Children’s Privacy

Our website and services are intended for a general audience and are not directed toward children under 13 years of age, or a higher minimum age where required by applicable law.

We do not knowingly collect personal information directly from children without appropriate consent. If you believe a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete it.

Parents or guardians purchasing children’s products should place the order using their own information.

13. Third-Party Websites and Social Media

Our website may include links to third-party websites, social media platforms, payment services, or other external services. These parties maintain their own privacy practices, and PoojaPaath is not responsible for their content, security, or privacy policies.

We recommend reviewing the privacy policy of each third-party service before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, legal obligations, or other operational reasons.

The updated policy will be posted on this page with a revised “Last updated” date. Where required by law, we will provide additional notice or obtain consent before applying material changes.

15. Contact PoojaPaath

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact:

PoojaPaath
Website: www.poojapaath.ca
Email: contact@poojapaath.ca
Telephone/WhatsApp: +1 365-378-2943
Mailing address: [Insert complete PoojaPaath business mailing address]

Please use the subject line “Privacy Request” when contacting us by email. We will review and respond within the timeframe required by applicable law.

If you are not satisfied with our response, you may have the right to contact the appropriate privacy regulator, including the Office of the Privacy Commissioner of Canada or the applicable provincial, state, or national privacy authority.